City One agents take care of the airport and train reception. Our stewards and hostesses take care of the passenger – check in, baggage check-in, onboarding, support…
Our multilingual teams are trained to offer to your passenger a quality reception, to adapt to every situation and moreover, to make our service a unique client experience.
OUR COMPETENCES
Reception and orientation of passengers.
Flow Management.
Animator.
Guidance of children.
VIP guidance.
Guidance to platform.
Registration of passengers.
Management of the salons.
Ticket management.
Dispute management.
Orientation.
MEANING OF WELCOME PASSENGERS
A team available and qualified by its training.
Ability to listen and understand needs.
Adaptation to every situation, habits and customs.
Available and welcoming 7/7.
Constant quality.
